IT Site Administrator in Ozark, AR at Butterball

Date Posted: 6/3/2018

Job Snapshot

Job Description


The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. They do not imply or establish a contract for employment and are subject to change at the discretion of the employer.  

Incumbents in this position are expected to perform the essential functions, tasks, duties, responsibilities, and physical requirements of this role with or without reasonable accommodation within the described work environment.  

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.

 

Job Summary: This Corporate IT position will be responsible for ensuring and maintaining IT services at one or more Butterball locations, including Manufacturing Plants, Feed Mills, Live Operations, Sales / Corporate Offices, and others.  Success in this role requires a broad understanding of Information Technology concepts and the ability to successfully work without direct supervision.

Essential Functions, Duties & Responsibilities:

  • Create and maintain technical/process documentation related to user or system design specifications.

  • Self-starter and comfortable with working independently while providing timely and accurate status reports.

  • Ability to work with the customer in difficult situations by balancing technical knowledge and people skills.

  • Strong business acumen - ability to understand the impact of IT on different parts of the business.

  • Ability to prioritize and manage multiple tasks without direct supervision.

  • Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines.

  • Must be able to work independently in fast-paced environment and exhibit strong written and verbal communications skills

  • Strong customer service and prompt solving skills including the ability to provide diligent, prompt, and courteous responses to users question or computer/network issues.

  • Ability to adapt to different environments, across all functions, and at all levels of the business.

  • Knowledge of industry-standard desktop imaging processes such as SCCM.

  • Experience with IT incident ticketing systems for managing and prioritizing requests

Education & Certification: 

  • Bachelor's degree in Information Technology plus one year working experience -or- at least 5 years working experience/certification in IT required.

  • CompTIA A+ Certification preferred.

  • ITIL training and/or certification preferred.

Special Position Requirements:

  • Position may require local travel up to approximately 20% of the time.

Work/Physical Requirements:

  • Sitting 25% of the time viewing a computer monitor.
  • Remaining time involves works requiring: bending, stooping, lifting up to 35 lbs, walking, standing, climbing, twisting, reaching, and stretching on a daily basis.
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