HR Operations Analyst in Garner, NC at Butterball

Date Posted: 3/17/2020

Job Snapshot

Job Description



 

OUR HR OPERATIONS TEAM IS GROWING!

JOB SUMMARY:

The purpose of the Operations Analyst role is to provide system administration and process support (transactional and non-transactional) for HR Partnering (HRP), People and Organizational Development (POD) and Compensation and Benefits. An HR Operations Analyst is aligned to an HR function and the supporting HR technology such as SAP, Kronos, Cornerstone or SharePoint as well as skilled in managing data relationships with external vendor systems. They will develop broader expertise across multiple systems and programs as part of a future HR Operations team.   

Our Analysts are system and program subject matter experts who assist in implementing and provide on-going HRIS support (for their primary systems), providing tools and training to our users and key stakeholders. This role is also responsible for process and work instructions, customer support and issue resolution, maintaining HR content, data maintenance, reporting and transactional program support.

ESSENTIAL DUTIES:

System Administrator/Support  (40% - 50%)

  • Implement (assist), support and manage HRIS and technology platforms.
  • System maintenance and updates.
  • Customer support and issue resolution.
  • Research and resolve system issues.
  • Act as subject matter expert in understanding system capabilities and enable HR to optimize the system to deliver best practice processes.
  • Manage data and analytic functions within the system, create on-going and adhoc reports, manage dashboard KPI data. Enable business decision making.
  • Create system tools and user toolkits, provide training to users across the enterprise.

Program Support (50%-60%)

  • Process and work instructions.
  • Data transactions and maintenance.
  • Coordinate and administer programs, issue resolution.
  • Program scheduling and logistics.
  • Manage online content.
  • Manage program collateral

QUALIFICATIONS:

Minimum

  • Minimum 3 years related experience in one or more areas of human resources, project management or training.
  • Minimum 3 years and demonstrated proficiency using HR systems and technology (ex. SAP, Kronos, Cornerstone) and Microsoft applications (Word, Excel, PowerPoint, SharePoint).
  • Bachelor’s degree in related field of study or equivalent experience.
  • Verifiable writing proficiency.

Preferred

  • Bilingual in Spanish and English.
  • HR Certifications.
  • Proficient in social online media.
  • Experience supporting multiple corporate business or HR functions.
  • Exposure to project management tools and principles.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must possess the following competencies: customer focus, agility, collaboration, accountability, drive results and optimizing work processes.
  • Must be system savvy and able to learn new systems quickly.
  • Ability to develop and maintain strong, effective internal customer/business partner relationships.
  • Strong written and verbal communication skills.
  • Project management acumen.
  • Sense of urgency and ability to operate in a fast-paced, high-energy environment.
  • Proficiency in reporting metrics/data analytics.

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