Quality Assurance Manager - Retail / Ground Turkey in Mount Olive, NC at Butterball

Date Posted: 11/25/2021

Job Snapshot

Job Description

Job Summary:

Responsible for development and implementation of programs designed to monitor product attributes to assure product quality is at targeted levels of the customer product specifications and to assure food safety, regulatory and company compliance.   Assure compliance with all established safety procedures.  Ensure all required checks and tests are performed within the plant as prescribed in the USDA regulations the Butterball LLC Policies and the HACCP program.  Supervises Quality Assurance Supervisors in the specific department.   Responsible for retained product releases.   Maintain the technical expertise of assigned technicians with recurring training in all areas with their functional area.

Essential Functions, Duties & Responsibilities:

  • Verify that review of paperwork from previous day completed and ensure proper procedures are followed.
  • Reports directly to the Director of Technical Services
  • Works closely with USDA
  • Supervise QA Supervisors.
  • Work on plant floor to follow up with technicians and operations to ensure quality and food safety.
  • Communicate with all levels of management to ensure they maintain control of the process.
  • Review and approve Kronos time of Technicians
  • Attend various meetings and participate on cross functional teams
  • Assist with customer and third-party audits and audit preparation
  • Troubleshoots plant quality problems
  • Troubleshoots plant sanitation problems
  • Assists with facility audits
  • Assists plant the development of process control procedures and monitoring
  • Assists with plant process and product improvement projects
  • Training/Coaching of QA Supervisors as well as QA Technicians and Operations, when necessary
  • Supervising all QA functions in the facility on the weekends on a rotational basis
  • Consistent, regular attendance at work for assigned work schedule.
  • Knowledgeable of product specifications and plant quality procedures, plant HACCP plan
  • Participate in investigation of product failures and customer complaints.
  • Attend and participate in various meeting and task team lead or guide meetings as needed.
  • Work with R&D and Sales on new product launches and Product/Process improvements.
  • Work with Operations and CI to develop and implement process improvements.
  • Additional Responsibilities:
  • Other duties as assigned by QA Manager or Director of QA
  • Promote and train on GMP’s and Food Safety
  • Daily SOP audits
  • Monitor contractor and construction projects

Knowledge, Skills & Abilities:

  • Knowledge and Understanding of HACCP principals and be HAACP certified
  • Knowledge of USDA Regulations and Expectations 
  • Ability to manage time and technical skills
  • Knowledge and Understanding with GMP’s, Food Safety, HACCP, USDA and SSOP’s
  • Proficient in writing reports and procedures
  • Ability to perform a risk analysis
  • Ability to effectively present information and respond to questions from groups of managers
  • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra, statistics and geometry as necessary to perform the duties requires.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Good communication skills and ability to work in a team-based environment

Education & Experience: must have

  • Bachelor’s degree in Food Science, Meat Science or related field or equivalent experience preferred
  • High School diploma or equivalent
  • Minimum 5 years of experience in food manufacturing preferred

Working Conditions:

  • Cold and wet industrial environment
  • May require long periods of time on feet
  • May require a lot of walking
  • Must be able to read reports, evaluate data and use computer
  • Times when long hours are required

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