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QA Supervisor- Retail in Mount Olive, NC at Butterball

Date Posted: 11/14/2018

Job Snapshot

Job Description

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. They do not imply or establish a contract for employment and are subject to change at the discretion of the employer.  

Incumbents in this position are expected to perform the essential functions, tasks, duties, responsibilities, and physical requirements of this role with or without reasonable accommodation within the described work environment.  

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.


Job Summary:

Supervise and maintain effective Quality Assurance support to assure that the products produced are safe, wholesome, and meet quality standards and company requirements. Oversee the overall performance of the QA team, managing deviations and incoming inspections, change controls, customer complaints, SOPs (Standard Operating Procedures) in accordance with Good Manufacturing Practices (GMP) and company standards.   

Essential Functions, Duties & Responsibilities:

  • Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate production waste and hold product

  • Monitor product food safety and quality throughout the manufacturing process
  • Interact positively and professionally with employees and leaders to help resolve investigations and customer complaints

  • Utilize investigative techniques to determine root cause of deviations and determine the proper corrective and preventive actions
  • Review and approve deviation reports, change controls, product complaints, specifications, and SOPs

  • Train employees in SOPs, GMPs, quality procedures, and ensure training effectiveness in application of job skills

  • Develop, motivate, and lead employees towards achieving organizational goals. Conduct periodic meetings and provide timely performance feedback

  • Perform sanitation verification and allergen testing on equipment and other areas
  • Lead and support process improvement teams within the company
  • Draft quality assurance policies, procedures, and forms. Interpret and implement quality assurance standards

  • Perform plant/area inspections to assure compliance with GMP's, SOP's and other quality and food safety systems

  • Assist with management of the HACCP program, product hold logs, QA documentation, compiling data, metrics, and preparing charts and reports

Additional Responsibilities:

  • Other duties as assigned by the Quality Assurance Leadership team

Knowledge, Skills & Abilities:

  • Accurate, efficient, and timely execution of tasks
  • Ability to use sound judgment and discretion while maintaining the highest level of confidentiality
  • Strong interpersonal, teamwork and relationship management skills; works effectively with all personalities
  • Ability to be flexible and resourceful in response to changing priorities and needs
  • Familiar with various MS applications including, but not limited to, Word, Excel, PowerPoint and Outlook
  • Excellent oral/written communication and presentation skills to communicate effectively with employees and leadership teams
  • Detail oriented and organized
  • Effective time management and prioritization skills
  • Strong knowledge of GMPs, Food Safety Program, HACCP, USDA and SSOPs, as well as other relevant regulatory requirements

  • Ability to calculate figures and amounts such as proportions and percentages

  • Ability to define problems, collect data, establish facts and draw valid conclusions

Education & Experience: 

  • Bachelor degree in Microbiology, Food Science, Biology or related field preferred

  • Minimum 1-3 years of prior Quality Assurance experience, 3-5 preferred

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