Internal Communications Analyst in Garner, NC at Butterball

Date Posted: 1/17/2022

Job Snapshot

Job Description



JOB SUMMARY:

The purpose of the Organizational Engagement Analyst role is to provide high quality, traditional and web-based communications and online tools that support and enable our engagement and inclusion strategies across the entire enterprise.

This a highly collaborative, innovative role that will work on small- and large-scale technical communication projects, internal engagement campaigns, manage core internal communication channels and enable HR functions to increase organizational accessibility to information and services and optimize learning for our team members.

Our IC Analyst will build relationships and partnerships across HR and the organization and will leverage processes, tools, technology, and internal / external expertise to develop and deliver engaging communication solutions for the organization.

MINIMUM QUALIFICATIONS:

  • Minimum 3 years related experience in one or more areas of communications, organizational effectiveness, or organizational development
  • Minimum 3 years and demonstrated advanced proficiency using web-based communications systems/software and Microsoft applications (Teams, Word, Excel, PowerPoint, SharePoint)
  • Minimum 3 years demonstrated experience with web-based, digital communication design
  • Advanced writing proficiency and presentation skills
  • Bachelor’s degree in related field of study or equivalent experience
  • Bilingual in Spanish and English

PREFERRED QUALIFICATIONS:

  • Advanced in digital and/or social media
  • Exposure to project management tools and principle
  • Experience in training team members to use communication software applications or tools
  • Exposure to digital design and video production tools

Essential Duties:

45%

Communication Technology and Platform Support

  • Manages engagement content across all platforms: intranet, social apps, digital signage, Microsoft Teams. Content includes unique or automated campaigns and push notifications, company surveys, etc. 
  • Supports the end-to-end implementation of new communication software – (from idea to use).
  • Maintains or enhances current communication platforms (ex. intranet, Microsoft Teams channels, external platforms).
  • Manages and maintains data and analytics and is responsible for reporting metrics and data integrity
  • Coordinate and administer system issue resolutions with customers

45%

Communications Support (Enterprise)

  • Works with internal customer across the enterprise to research, write, edit, and update articles, and announcements for company distribution.
  • Secures appropriate translations for company communications and collateral.
  • Creates, edits, and publishes guides or templates to support HR programs or processes
  • Assists in developing and distributing communication materials for special projects or initiatives
  • Manages orientation spotlights across the enterprise

10%

Administrative Support

  • Assist in event planning, scheduling, and logistics
  • Supports company-sponsored fundraising and educational events
  • Manages invoicing

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must be technology savvy and able to learn new systems quickly.
  • Must possess the following competencies: customer focus, agility, collaboration, accountability, drive results and optimizing work processes.
  • Advanced written and verbal communication skills.
  • Ability to develop and maintain strong, effective internal customer/business partner relationships.
  • Project management acumen.
  • Sense of urgency and ability to operate in a fast-paced, high-energy environment.
  • Proficiency in reporting metrics/data analytics.

LEVEL OF INDEPENDENCE: Operates with moderate direction and once acclimated to projects and work scope, demonstrates high degree of independence and good judgement.



PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Up to 15% travel and valid Driver’s License required.

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